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Table 3 Characteristics of the study population

From: Impact of standalone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia

 

STATEWIDE CALL CENTRE

REGIONAL CALL CENTRE

DEPUTISING SERVICE

LOCAL TRIAGE CENTRE

NATIONAL COMP

 

Metro

Non-metro

Metro

Non-Metro

   

INFORMANTS

       

Average Age (95% CI)

       

   Baseline

46

(44.2–47.5)

45

(43.2–476.5)

44

(42.2–45.8)

49

(47.5–51.1)

47

(45.4–58.6)

49

(46.1–50.1)

46

(43.8–47.0)

   Follow-up

47

(45.3–48.6)

47

(44.9–48.2)

46

(44.3–47.6)

49

(47.7–51.2)

48

(46.6–50.0)

50

(47.3–52.1)

46

(44.0–47.2)

Gender (% Female)

       

   Baseline

67

71

60

66

66

68

67

   Follow-up

70

70

64

70

71

65

68

Overseas Born (%)

       

   Baseline

27

18

35

5

12

6

9

   Follow-up

37*

9

40

9

13

4

7

Indigenous Origin (%)

       

   Baseline

1

2

4

3

2

0

3

   Follow-up

1

1

1*

1

2

0

1

Health less than 'good' (%)

       

   Baseline

20

25

14

36

26

24

21

   Follow-up

17

25

14

25

27

23

21

Financially Disadvantaged (%)

       

   Baseline

20

15

19

24

28

42

18

   Follow-up

22

19

21

19

24

35

19

HOUSEHOLDS

       

Average Number of Persons in the Household (95% CI)

   Baseline

3.4

(3.2–3.5)

3.5

(3.3–3.6)

3.0

(2.9–3.2)

2.8

(2.7–3.0)

3.1

(2.9–3.2)

2.8

(2.6–3.1)

3.3

(3.2–3.5)

   Follow-up

3.3

(3.2–3.5)

3.3

(3.1–3.4)

3.1

(2.9–3.2)

2.9

(2.7–3.0)

3.1

(2.9–3.2)

3.0

(2.8–3.3)

3.3

(3.1–3.4)

Single Person Household (%)

   Baseline

9

10

17

21

16

21

12

   Follow-up

10

15

16

15

11

14

11

Children Under 12 Years of Age in the Household (%)

   Baseline

43

47

33

36

37

34

36

   Follow-up

38

41

36

33

33

36

42

Someone in the Household with a Chronic Illness or Disability (%)

   Baseline

25

25

19

31

29

25

21

   Follow-up

21

22

21

31

30

31

22

  1. * P < 0.05