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Table 3 Characteristics of the study population

From: Impact of standalone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia

  STATEWIDE CALL CENTRE REGIONAL CALL CENTRE DEPUTISING SERVICE LOCAL TRIAGE CENTRE NATIONAL COMP
  Metro Non-metro Metro Non-Metro    
INFORMANTS        
Average Age (95% CI)        
   Baseline 46
(44.2–47.5)
45
(43.2–476.5)
44
(42.2–45.8)
49
(47.5–51.1)
47
(45.4–58.6)
49
(46.1–50.1)
46
(43.8–47.0)
   Follow-up 47
(45.3–48.6)
47
(44.9–48.2)
46
(44.3–47.6)
49
(47.7–51.2)
48
(46.6–50.0)
50
(47.3–52.1)
46
(44.0–47.2)
Gender (% Female)        
   Baseline 67 71 60 66 66 68 67
   Follow-up 70 70 64 70 71 65 68
Overseas Born (%)        
   Baseline 27 18 35 5 12 6 9
   Follow-up 37* 9 40 9 13 4 7
Indigenous Origin (%)        
   Baseline 1 2 4 3 2 0 3
   Follow-up 1 1 1* 1 2 0 1
Health less than 'good' (%)        
   Baseline 20 25 14 36 26 24 21
   Follow-up 17 25 14 25 27 23 21
Financially Disadvantaged (%)        
   Baseline 20 15 19 24 28 42 18
   Follow-up 22 19 21 19 24 35 19
HOUSEHOLDS        
Average Number of Persons in the Household (95% CI)
   Baseline 3.4
(3.2–3.5)
3.5
(3.3–3.6)
3.0
(2.9–3.2)
2.8
(2.7–3.0)
3.1
(2.9–3.2)
2.8
(2.6–3.1)
3.3
(3.2–3.5)
   Follow-up 3.3
(3.2–3.5)
3.3
(3.1–3.4)
3.1
(2.9–3.2)
2.9
(2.7–3.0)
3.1
(2.9–3.2)
3.0
(2.8–3.3)
3.3
(3.1–3.4)
Single Person Household (%)
   Baseline 9 10 17 21 16 21 12
   Follow-up 10 15 16 15 11 14 11
Children Under 12 Years of Age in the Household (%)
   Baseline 43 47 33 36 37 34 36
   Follow-up 38 41 36 33 33 36 42
Someone in the Household with a Chronic Illness or Disability (%)
   Baseline 25 25 19 31 29 25 21
   Follow-up 21 22 21 31 30 31 22
  1. * P < 0.05