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Table 5 Change in contact in the whole population in AHPMCT area compared with the national comparator (adjusted odds ratio & 95% Confidence Intervals [CIs]

From: Impact of standalone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia

 

STATEWIDE CALL CENTRE

REGIONAL CALL CENTRE

DEPUTISING SERVICE

LOCAL TRIAGE CENTRE

 

Metro

Non-metro

Metro

Non-metro

  

Overall use

1.38

(1.03 – 1.83)

1.00

(0.76 – 1.32)

1.04

(0.79 – 1.39)

1.18

(0.88 – 1.57)

1.05

(0.79 – 1.39)

0.76

(0.54 – 1.07)

All GP

1.56

(1.15 – 2.12)

1.29

(0.94 – 1.77)

0.91

(0.68 – 1.23)

1.51

(1.08 – 2.12)

0.92

(0.68 – 1.24)

0.98

(0.68 – 1.42)

   GP clinic

1.46

(1.07 – 2.00)

1.18

(0.86 – 1.64)

0.94

(0.69 – 1.28)

1.49

(1.04 – 2.14)

0.82

(0.61 – 1.11)

0.94

(0.65 – 1.38)

   GP home visit

1.75

(0.90 – 3.39)

1.74

(0.79 – 3.85)

0.98

(0.53 – 1.79)

2.01

(1.03 – 3.91)

1.10

(0.61 – 1.99)

0.96

(0.34 – 2.15)

ED

1.08

(0.79 – 1.47)

0.92

(0.69 – 1.25)

1.19

(0.86 – 1.65)

1.12

(0.82 – 1.51)

1.10

(0.80 – 1.49)

0.77

(0.53 – 1.11)

Ambulance

1.07

(0.60 – 1.92)

1.26

(0.68 – 2.32)

1.31

(0.74 – 2.33)

1.01

(0.59 – 1.71)

1.19

(0.70 – 2.04)

0.98

(0.46 – 2.10)