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Table 6 Change in service mix in the user population in AHPMCT area compared with national comparator(change in contact: adjusted odds ratio & 95% Confidence Intervals [CIs]; frequency of contacts – unstandardised B coefficients [beta standardised in square brackets] & 95% CIs for unstandardised coefficients)

From: Impact of standalone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia

  STATEWIDE CALL CENTRE REGIONAL CALL CENTRE Deputising service Local triage centre
  Metro Non-metro Metro Non-metro   
GP clinic visit       
   Contact 1.35
(0.86 – 2.12)
1.38
(0.89 – 2.14)
0.94
(0.59 – 1.50)
1.42
(0.90 – 2.24)
0.62*
(0.39 – 0.97)
1.49
(0.85 – 2.62)
   Frequency 0.07 [0.01]
(-1.14 – 1.28)
-0.32 [-0.03]
(-1.40 – 0.77)
-0.84 [-0.07]
(-2.03 – 0.36)
0.33 [0.03]
(-0.90 – 1.56)
-1.09 [-0.11]
(-2.12 – -0.7)
1.20 [0.09]
(-0.25 – 2.66)
GP home visit       
   Contact 1.37
(0.67 – 2.80)
1.70
(0.73 – 3.94)
0.78
(0.40 – 1.51)
2.11
(1.02–4.38)
1.06
(0.55 – 2.01)
0.96
(0.36 – 2.58)
   Frequency 0.60 [0.17]
(-0.20 – 1.41)
0.47 [0.12]
(-0.44 – 1.37)
0.36 [0.09]
(-0.61 – 1.32)
0.66 [0.15]
(-0.41 – 1.71)
0.23 [0.05]
(-0.90 – 1.36)
0.42 [0.10]
(-0.49 – 1.32)
ED visit       
   Contact 0.78
(0.50 – 1.22)
0.99
(0.60 – 1.64)
1.19
(0.77 – 1.84)
1.11
(0.63 – 1.98)
1.17
(0.76 – 1.82)
0.99
(0.56 – 1.74)
   Frequency -0.31 [-0.05]
(-1.03 – 0.41)
0.12 [0.002]
(-0.77 – 0.81)
0.08 [0.01]
(-0.67 – 0.83)
-0.15 [-0.02]
(-1.03 – 0.72)
0.02 [0.003]
(-0.71 – 0.76)
0.30 [0.03]
(-0.80 – 1.34)
  1. Notes: Other variables having independent effects where the effect of the AHMCT is statistically significant
  2. * age (0.97–0.98); Persons over 12 years in household (0.49–0.99) [Odds ratio]
  3. age (1.02–1.05); Informant Overseas-born (1.24–3.24); Persons in household (1.09–2.73); Person with chronic illness in household (1.07–2.36) [Odds ratio]
  4. Indigenous origins (0.14–3.89); Informant Overseas-born (0.24–1.68), Children under 12 years in household (0.15–1.51); Person with chronic illness in household (0.85–2.05) [B coefficient]