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Table 6 Change in service mix in the user population in AHPMCT area compared with national comparator(change in contact: adjusted odds ratio & 95% Confidence Intervals [CIs]; frequency of contacts – unstandardised B coefficients [beta standardised in square brackets] & 95% CIs for unstandardised coefficients)

From: Impact of standalone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia

 

STATEWIDE CALL CENTRE

REGIONAL CALL CENTRE

Deputising service

Local triage centre

 

Metro

Non-metro

Metro

Non-metro

  

GP clinic visit

      

   Contact

1.35

(0.86 – 2.12)

1.38

(0.89 – 2.14)

0.94

(0.59 – 1.50)

1.42

(0.90 – 2.24)

0.62*

(0.39 – 0.97)

1.49

(0.85 – 2.62)

   Frequency

0.07 [0.01]

(-1.14 – 1.28)

-0.32 [-0.03]

(-1.40 – 0.77)

-0.84 [-0.07]

(-2.03 – 0.36)

0.33 [0.03]

(-0.90 – 1.56)

-1.09 [-0.11]

(-2.12 – -0.7)

1.20 [0.09]

(-0.25 – 2.66)

GP home visit

      

   Contact

1.37

(0.67 – 2.80)

1.70

(0.73 – 3.94)

0.78

(0.40 – 1.51)

2.11

(1.02–4.38)

1.06

(0.55 – 2.01)

0.96

(0.36 – 2.58)

   Frequency

0.60 [0.17]

(-0.20 – 1.41)

0.47 [0.12]

(-0.44 – 1.37)

0.36 [0.09]

(-0.61 – 1.32)

0.66 [0.15]

(-0.41 – 1.71)

0.23 [0.05]

(-0.90 – 1.36)

0.42 [0.10]

(-0.49 – 1.32)

ED visit

      

   Contact

0.78

(0.50 – 1.22)

0.99

(0.60 – 1.64)

1.19

(0.77 – 1.84)

1.11

(0.63 – 1.98)

1.17

(0.76 – 1.82)

0.99

(0.56 – 1.74)

   Frequency

-0.31 [-0.05]

(-1.03 – 0.41)

0.12 [0.002]

(-0.77 – 0.81)

0.08 [0.01]

(-0.67 – 0.83)

-0.15 [-0.02]

(-1.03 – 0.72)

0.02 [0.003]

(-0.71 – 0.76)

0.30 [0.03]

(-0.80 – 1.34)

  1. Notes: Other variables having independent effects where the effect of the AHMCT is statistically significant
  2. * age (0.97–0.98); Persons over 12 years in household (0.49–0.99) [Odds ratio]
  3. age (1.02–1.05); Informant Overseas-born (1.24–3.24); Persons in household (1.09–2.73); Person with chronic illness in household (1.07–2.36) [Odds ratio]
  4. Indigenous origins (0.14–3.89); Informant Overseas-born (0.24–1.68), Children under 12 years in household (0.15–1.51); Person with chronic illness in household (0.85–2.05) [B coefficient]