Table 9 Impact of AHPMCTs on GP After hours utilisation rates*.
From: Impact of telephone triage on emergency after hours GP Medicare usage: a time-series analysis
PRE TRIAL | TRIAL PERIOD | |||||
|---|---|---|---|---|---|---|
Period (Months) | Average | 95% CI | Period (Months) | Average | 95% CI | |
Statewide Call Centre (Metropolitan) | 16 | 19.3 | 14.8 – 23.8 | 20 | 15.9 | 12.9 – 18.8 |
National Comparator | 16 | 30.1 | 23.6 – 36.6 | 20 | 28.3 | 23.2 – 33.4 |
Relative Rates | 0.87 (95% CI 0.86 – 0.88) | |||||
Statewide Call Centre (Non-metropolitan) | 33 | 14.2 | 4.6 – 23.8 | 3 | 8.4 | 4.7 – 12.2 |
National Comparator | 33 | 29.1 | 23.0 – 35.3 | 3 | 28.8 | 28.6 – 29.0 |
Relative Rates | 0.60 (95% CI 0.54 – 0.68) | |||||
Regional Call Centre (Metropolitan) | 31 | 6.7 | 4.5 – 8.8 | 5 | 7.1 | 5.2 – 8.9 |
National Comparator | 31 | 29.3 | 23.4 – 35.5 | 5 | 28.0 | 25.3 – 30.6 |
Relative Rates | 1.11 (95% CI 1.06 – 1.17) | |||||
Regional Call Centre (Non-metropolitan) | 31 | 11.5 | 0.4 – 22.6 | 5 | 5.1 | 1.7 – 8.4 |
National Comparator | 31 | 29.3 | 23.4 – 35.5 | 5 | 28.0 | 25.3 – 30.6 |
Relative Rates | 0.46 (95% CI 0.35 – 0.61) | |||||
Deputising Service | 24 | 38.5 | 27.4 – 49.5 | 12 | 23.0 | 14.8 – 31.3 |
National Comparator | 24 | 29.9 | 24.2 – 35.6 | 12 | 28.4 | 23.1 – 33.7 |
Relative Rates | 0.62 (95% CI 0.61 – 0.64) | |||||
Local Triage service | 24 | 48.7 | 26.2 – 71.2 | 12 | 45.8 | 31.2 – 60.4 |
National Comparator | 24 | 29.9 | 24.2 – 35.6 | 12 | 28.4 | 23.1 – 33.7 |
Relative Rates | 1.01 (95% CI 0.94 – 1.08) | |||||